Experience
JPMorganChase Washington, D.C.
November 2021 - Present | Communications Analyst, Associate & DEI Digital Channel Coordinator
Designed end-to-end content experiences for 300K+ internal users, applying user journey mapping and content audits to increase intranet engagement by 20%
Conducted content performance analysis on 215+ user-generated stories, applying insights to optimize content strategy and achieve 215K+ views
Redesigned information architecture for internal newsletter system, resulting in 60% readership increase and improved content findability
Acadia, Atlanta, Georgia
May 2021- September 2021 | Digital Marketing Intern
Designed user onboarding flows that reduced time-to-adoption by 30% through improved information architecture and content clarity
Executive Marketing Company, Atlanta, Georgia
August 2020 – March 2021 | Digital Marketing Intern